List of active policies

Full policy

Universiti Malaysia Terengganu ("we", "us" or "our") operates the https://epembelajaran.umt.edu.my /https://umtmooc.umt.edu.my learning management system (hereinafter referred to as the "Service").

We respect the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use,  disclose and safeguard your personal data when you use our Service and the choices you have associated with that data. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://epembelajaran.umt.edu.my .

1.           Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.           Types of Data Collected

a.   Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Cookies and Usage Data

Online activity grades

b.   Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

c.    Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are filed with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies that we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

3.           Use of Data

We use the collected data for various purposes:

a.    To provide and maintain the Service

b.    To notify you about changes to our Service

c.    To allow you to participate in interactive features of our Service when you choose to do so

d.    To provide customer care and support

e.    To provide analysis or valuable information so that we can improve the Service

f.     To monitor the usage of the Service

g.    To detect, prevent and address technical issues

h.    For research and development in e-Learning

4.           Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Malaysia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5.           Disclosure of Data

a.   Legal Requirements

We may disclose your Personal Data in good faith that such action is necessary to:

(i)          comply with any legal obligation;

(ii)        protect and defend our rights or property;

(iii)       prevent or investigate possible wrongdoing in connection with the Service;

(iv)       protect the personal safety of users of the Service or the public; and

(v)        protect against any legal liability.

b.   Security of Data

The security of your data is important to us but be cautioned that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6.           Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These Service Providers will only have access to your Personal Data for the purpose of performing the tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7.           Analytics

To improve your experience on our Service, we may use ‘cookies’. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our Service. 

Our Service uses Google Analytics, Matomo & Learning Record Store which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Piwik or Matomo

Piwik or Matomo is a web analytics service. You can visit their Privacy Policy page here: https://matomo.org/privacy-policy

8.           Research

We may use your Personal data to perform analysis for future research and development conduct by us or Service Providers. The researcher will have access to your Personal Data to perform the tasks and shall be obligated not to disclose or use it for any other purpose. We may use or publish the research finding for the academic or non-profit purposes.

9.           Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

10.     Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11.     Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12.   Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: el@umt.edu.my

By visiting this page on our website: https://apps-el.umt.edu.my/support